1. General use of the service:
To benefit from activities aimed at promoting healthy living and preventive health services within the framework of justice and equity principles,
2. Accessing services in equality:
To receive services regardless of race, language, religion and sect, gender, political opinion, philosophical belief, economic and social conditions,
To learn what all kinds of services and opportunities are,
4. Select and change organization:
To choose and change the health institution and to benefit from the health services provided in the health institution chosen,
5. Knowing, selecting and changing personnel:
To learn, select and change the identities, duties and titles of physicians and other personnel who will provide and provide health services,
6. Requesting Information:
To request all kinds of information regarding the health status verbally or in writing,
To receive all kinds of health services in an environment suitable for privacy,
8. Consent and Permission:
To obtain consent in medical interventions and to benefit from the service within the framework of consent,
9. Rejection and stopping:
Refusing the treatment and asking to be stopped,
To receive health service in a safe environment,
11. Being able to perform religious duties:
To fulfill its religious obligations within the scope of the facilities of the organization and within the framework of the measures taken by the administration,
12. Being respected:
To receive friendly, gentle and compassionate health services with respect, care and attention,
To receive health services in an environment where all kinds of hygienic conditions are provided and all noisy and disturbing factors are eliminated,
To accept visitors in accordance with the procedures and principles determined by institutions and organizations,
15. Having a companion:
To request to have companions within the possibilities of the legislation, health institutions and organizations and if deemed appropriate by the physician,
16. Right of application, complaint and litigation:
To use all kinds of applications, complaints and lawsuits within the framework of the legislation in case of violation of their rights,
17. Continuous service:
As long as needed. to benefit from health services,
HAS THE RIGHT.
Recently, besides patient rights, the concept of “Patient Responsibility” has emerged. The content and scope of this concept has not been revealed yet. However, in general, it can be described as the duties and obligations that the patient must fulfill in the process after applying and after applying to a health institution. It is possible to size the responsibilities of the patient. We can list them briefly:
1. General Responsibilities
1.1. People should do their best to take care of their own health and follow the recommendations for a healthy life.
1.2. If the person is suitable, they can donate blood or donate organs.
1.3. In simple cases, people should take care of themselves.
2. Social Security Status
2.1. The patient; has to notify changes in health, social security and personal information in a timely manner.
2.2 The patient; he / she has to get his / her health card (such as Bağ-Kur, Green Card) visa on time.
3. Informing Healthcare Professionals
3.1. The patient; He / she should give full and complete information about his / her complaints, previous illnesses, whether he received any inpatient treatment, if any, the medications he is currently using and all his health information.
4. Compliance with Hospital Rules
4.1. Patient; He must comply with the rules and practices of the health institution he applied to.
4.1.The patient should comply with the referral chain determined by the Ministry of Health and other social security institutions.
4.2. Of the patient; It is expected to cooperate with healthcare professionals during the treatment, care and rehabilitation process.
4.3. The patient; If he / she uses a health facility that provides appointment service, he / she must comply with the date and time of the appointment and inform the relevant place about changes.
4.4. Patient; respect the rights of hospital staff, other patients and visitors.
4.5. Patient; it must cover the damage it causes to hospital supplies.
5. Following the Recommendations Regarding Treatment
5.1.The patient; he should listen carefully to advice on treatment and medication and ask about places that he cannot understand.
5.2 The patient; In case of inability to comply with the recommendations about his treatment, he / she should inform the healthcare professional.
5.3. The patient should state whether he has understood the health care and post-discharge care plan correctly as expected.
5.4 The patient; He / she is responsible for the consequences of his / her refusal of treatment or failure to comply with the recommendations.